Messaging between trainer and client, reactions to messages and what erasing data does to them.
Press and hold a message and pick one of six reactions: đ â€ïž đ đź đ đ. You have one reaction per message. Picking a different one replaces the previous one. Tap the same reaction or âRemove reactionâ to remove it. You cannot react to system messages or to a message that is still sending. Reactions need an internet connection.
Reactions appear under the message with a count, and yours is highlighted. Tap a reaction to see who it is from. In a group chat these are membersâ names and profile photos. A member who is no longer in the group is marked âNo longer in the groupâ. A reaction sends no notification and does not change the unread count.
In a private chat you can react while you are connected with your trainer. After disconnecting, after blocking or with a deactivated profile you cannot add new reactions; existing ones stay visible. In a group chat you can react while you are a member of the chat, and only to messages from when you were added. If you change reactions very quickly, wait a moment and try again.
When a message is erased, its reactions disappear too. After âAlso erase from my accountâ with a trainer, your reactions in that trainerâs chats are removed; deleting your account removes all your reactions. Other peopleâs reactions to your messages disappear only together with the message. Your reactions are also included in your personal data export.
Write from the email linked to your account. Include your role, topic, device, system version and the steps that led to the issue. For a session, include its date and time.
Never send a card number, CVC, password or bank login details.