Terms of Service

By using Trely you accept these Terms. If you disagree, do not use the service. The Terms and Privacy Policy form the contractual framework.

Rexly s. r. o. Registered office: Račianska 14350/64B, 831 03 Bratislava, Slovak Republic Company ID: 57 516 812 · Tax ID: 2122791220 · VAT ID: SK2122791220 Commercial Register of the Bratislava III Municipal Court, Section Sro, Insert No. 197507/B Email: support@trely.eu · privacy: privacy@trely.eu Web: https://trely.eu

Trely is software for trainers, physiotherapists, rehabilitation professionals, nutrition advisers, clubs and coaches. It manages clients, plans, calendars, communication, bookings, measurements and photos. Rexly does not provide healthcare, diagnosis or professional advice; Trely is not a medical record or medical device and must not be used for emergencies.

Accounts use email; no Apple Sign In or Google Sign In. Information must be accurate. One account is for one person and must not be shared. You are responsible for security. Rexly grants a non-exclusive, non-transferable, revocable licence for the account, trial or applicable access period.

Trely is for people over 16. Store only data needed for training or rehabilitation. Do not store national IDs, identity documents, card details, bank credentials or unrelated health data. Illegal content, malware, account sharing, unauthorised access, reverse engineering, security bypass and automated scraping are prohibited.

Professionals are responsible for lawful client-data processing, transparency and a suitable legal basis, usually explicit consent for special-category data. Rexly processes this data on the professional user’s instructions and does not use it for marketing, profiling or AI training.

Trely is a technical tool and is not a contractual party to the relationship between a professional user and that user’s client. The professional user is responsible for ensuring that all contractual and other legal relationships connected with providing their services are properly arranged with the client, including in particular the scope and conditions of the service, price and payment terms, cancellation or rescheduling of an appointment, liability, information duties and, where needed, a valid legal basis for processing personal data. The professional user ensures that their own terms and procedures comply with applicable law; Trely does not create or verify them on the professional user’s behalf.

Clients are always free. Trainers may use free or paid features and generally receive a 14-day trial. Monthly or annual mobile subscriptions are processed by App Store or Google Play and managed through RevenueCat; cancel renewal in the relevant store account. Direct billing through Stripe is not currently enabled; if we enable it, its terms and refund process will be shown before payment. Apple or Google decide mobile refunds. Rexly does not store full card numbers.

You retain ownership of your content and grant Rexly a non-exclusive right to process it only to provide, secure, back up and improve Trely. You must have the right to upload it. The app, code, design, databases, name and logo are protected.

Rexly may suspend or close accounts for breach, abuse, unlawful processing or security threats. It may change features and prices, perform maintenance or discontinue service with reasonable advance notice where possible. There is no SLA and beta features may contain errors.

You are responsible for data accuracy, lawful processing and account security. To the extent allowed by law, Rexly is not liable for user content, professional decisions, health outcomes, misuse, third-party outages or user-caused loss. Total liability is capped at subscription fees paid in the previous 12 months, except liability that cannot legally be excluded.

Send technical issues and complaints to support@trely.eu. Mandatory consumer rights remain. The parties first seek an amicable solution; Slovak courts have jurisdiction unless mandatory rules provide otherwise.

These Terms are the entire agreement about Trely. Invalidity of one part does not affect the rest. Communications may be electronic. IP, privacy, liability and dispute clauses survive termination. 18 July 2026.

Cancelling a subscription and deleting an account are separate. Current instructions, the deletion scope and retention periods are in the separate Account deletion document: https://trely.eu/en/account-deletion.